A Front Desk Agent is the initial point of greeting for guests at a resort. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and tackling guest issues. Furthermore, they often perform tasks such as answering phone calls, scheduling rooms, and providing facts about the accommodation and its services
A Front Desk Agent is the primary point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer support, managing check-ins and check-outs, and resolving guest concerns. Additionally, they often carry out tasks such as taking phone calls, scheduling rooms, and providing information about the hotel a
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